Privacy Policy at norperalix.com

Clear information on your rights and data usage

Your privacy is important here

We value the confidentiality and protection of your information. This policy explains what data is collected, how it’s used, and the safeguards in place.

By accessing norperalix.com services, you consent to this policy, which follows Australian privacy standards and regulations.

What personal data we collect

We only collect relevant information needed to provide analytics services and respond to inquiries. This includes contact and usage details.

Data you provide directly

  • Submitting forms with your name and email address
  • Requesting details on reports or support
  • Written correspondence with team members
  • Job applications through our site
  • Registering for a client dashboard

Automatically collected data

  • Browser type and device details upon site visit
  • Website usage and page clicks
  • Session times, frequency, and duration
  • IP address and approximate geolocation
  • Referring URLs for analytics

How we use your data

Collected information supports analytics delivery, platform improvements, communications, and legal compliance. No data is sold.

  • Providing campaign insights and analytics
  • Securing your account and technical information
  • Customer service and support communications
  • Internal research and service enhancements
  • Protecting from unauthorised access
  • Meeting Australian legal obligations
  • Offering relevant service updates

Our promise to you: Personal information is never used for purposes outside those listed without your explicit consent.

Who we share data with

Third parties may receive data to enable support functions, but only under strict confidentiality and security agreements.

Platform service partners

Selected IT and analytics providers support norperalix.com under controlled data processing terms.

Disclosures for legal reasons

We may only disclose data for lawful compliance, or to protect our rights.

Anonymous usage data

Data may be anonymised to improve service performance and reporting.

Your rights in Australia

You may request access, correction, or deletion of your data at any time. Contact details for your rights are below.

  • Request a copy of your personal data held with us
  • Ask for correction of incomplete or inaccurate data
  • Demand erasure of information under certain conditions
  • Request data for transfer to another provider
  • Object to data processing for certain purposes
  • Restrict use when contesting accuracy or handling

To use your rights or ask questions, email our privacy team. We respond within a reasonable timeframe.

Data security commitment

We maintain administrative, technical, and physical safeguards to keep your data protected at all times.

Technical safeguards

  • Firewall use and system monitoring
  • Encryption for data at rest and in transit
  • Multi-factor authentication for staff access
  • Regular vulnerability assessments

Organisational controls

  • Confidentiality agreements and staff training
  • Access management based on roles
  • Policy reviews and updates
  • Incident reporting procedures

Data retention policy

We keep data only as long as necessary for services, legal requirements, or as stated during collection.

  • User profile and access logs
  • Product usage history
  • Messages and contact forms
  • Transactional records
  • Interaction with updates and offers

Personal information is deleted or anonymised when no longer needed for stated purposes.

International data transfers

If personal data is sent outside Australia, strong protection ensures your privacy rights are maintained.

  • Partner company is privacy certified
  • Standard contractual clauses used
  • Transfer risk assessments are performed
  • Explicit consent gathered where required

How cookies are used

We employ cookies for analytics, user experience, and platform function improvements as detailed in our Cookie Policy.

Types of cookies on our website

  • Enable login and core page features
  • Support user experience insights
  • Remember language and preferences
  • Assist dashboards and analytics displays

You may change cookie preferences at any time in your browser settings.

Policy changes notice

This page is reviewed regularly and changes are clearly posted at the top.

  • On this privacy page
  • By email for registered users
  • Within account dashboards
  • On major updates, in-platform alerts

Changes apply from the date posted; please check back periodically.

Contact for privacy matters

For privacy questions, use the contact details below.

norperalix

66 Clarence Street, Sydney, NSW 2000 Australia

Phone: +61812599635

Email: content@norperalix.com

Policy last updated October 30, 2025

Effective from October 30, 2025